Information We Collect
Personal Information You Provide
When you engage with HyperIQFlow's services, we collect information you voluntarily share with us. This happens during account creation, course enrollment, or when you reach out for support.
- Contact details including name, email address, and phone number when you inquire about our programs
- Professional background information to help us tailor learning experiences to your current skill level
- Payment information processed securely through our trusted payment partners
- Learning preferences and goals you share to customize your educational journey
- Communication records when you interact with our support team or instructors
Automatically Collected Information
Like most educational platforms, we gather certain technical information to improve your experience and ensure our services work smoothly across different devices and browsers.
We automatically collect browser type, device information, IP address, and usage patterns. This data helps us optimize course delivery and identify potential technical issues before they affect your learning experience.
Educational Progress Data
To provide meaningful feedback and track your development, we monitor your progress through courses and assignments. This includes completion rates, time spent on different modules, and assessment results.
How We Use Your Information
Your information serves specific purposes related to delivering quality education and maintaining our learning community. We don't use your data for unrelated marketing activities or share it with companies outside our educational mission.
Educational Service Delivery
- Providing access to course materials and learning resources tailored to your enrolled programs
- Tracking your progress and providing personalized feedback on assignments and projects
- Facilitating communication between you and instructors during live sessions or mentoring calls
- Issuing certificates and maintaining records of your completed coursework
Platform Improvement and Support
We analyze usage patterns to identify areas where students typically need additional support. This helps us refine course content and improve the overall learning experience for current and future participants.
We never sell your personal information to third parties or use it for advertising purposes unrelated to your educational goals.
Communication and Updates
We use your contact information to send course-related updates, schedule reminders, and important announcements about program changes or new opportunities that align with your stated interests.
Data Sharing and Disclosure
We maintain strict control over your personal information and only share it in specific circumstances that directly support your educational experience or fulfill legal requirements.
Educational Partners
Some of our programs involve collaboration with industry professionals or guest instructors. In these cases, we may share relevant information about your progress and learning goals to ensure you receive appropriate guidance and feedback.
Service Providers
- Payment processing companies that handle secure transaction processing
- Cloud hosting services that store course materials and maintain platform functionality
- Communication tools that facilitate video calls and messaging between students and instructors
- Analytics services that help us understand how students navigate and use our platform
All service providers are bound by strict confidentiality agreements and can only use your information for the specific services they provide to HyperIQFlow.
Legal Requirements
We may disclose your information when required by Turkish law or to protect the rights and safety of our learning community. This occurs rarely and only when legally mandated or necessary to prevent harm.
Security and Data Protection
Protecting your personal information is fundamental to our operations. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.
Technical Safeguards
- Encrypted data transmission using industry-standard SSL/TLS protocols
- Secure server infrastructure with regular security updates and monitoring
- Access controls that limit data access to authorized personnel only
- Regular security audits and vulnerability assessments
- Automated backup systems with encrypted storage
Administrative Safeguards
Our team members receive training on data protection practices and sign confidentiality agreements. We maintain strict policies governing who can access student information and under what circumstances.
While we implement robust security measures, no online system is completely immune to threats. We continuously monitor and improve our security practices to stay ahead of emerging risks.
Incident Response
In the unlikely event of a security incident, we have procedures in place to respond quickly, assess the impact, and notify affected individuals in accordance with Turkish data protection regulations.
Your Rights and Choices
Under Turkish Personal Data Protection Law (KVKK) and international standards, you have significant control over your personal information. We're committed to making these rights accessible and easy to exercise.
Access and Correction Rights
You can request to see what personal information we hold about you and ask us to correct any inaccuracies. We typically respond to these requests within 30 days and provide information in an easily understandable format.
- View your complete data profile including course progress and communication history
- Update contact information and learning preferences through your account settings
- Request corrections to any outdated or incorrect information in your records
Data Portability and Deletion
You can request a copy of your data in a portable format or ask us to delete your information entirely. However, we may need to retain certain records for legal compliance or to maintain the integrity of educational certifications you've earned.
Communication Preferences
You control what types of communications you receive from us. While we need to send essential course-related information, you can opt out of promotional materials or non-essential updates at any time.
Exercising Your Rights
To exercise any of these rights, contact our privacy team using the information provided at the end of this policy. We'll verify your identity and process your request promptly.
Data Retention Practices
We keep your information only as long as necessary to provide services, comply with legal requirements, and maintain the value of educational credentials you've earned through our programs.
Active Student Records
While you're actively participating in courses, we maintain complete records to support your learning experience and track your progress toward certification goals.
Post-Completion Retention
- Course completion records and certificates are retained indefinitely to verify your educational achievements
- Contact information is kept for seven years to support alumni services and program updates
- Financial transaction records are maintained for ten years as required by Turkish tax and business regulations
- Marketing communications data is deleted within two years of your last interaction unless you explicitly consent to longer retention
Secure Deletion Procedures
When data reaches the end of its retention period, we use secure deletion methods to ensure it cannot be recovered. This includes removing information from backup systems and any physical storage media.
International Data Transfers
Some of our technology partners and service providers operate outside Turkey, which means your information may be processed in other countries with different data protection standards.
Transfer Safeguards
When we transfer data internationally, we ensure adequate protection through approved transfer mechanisms including:
- Standard contractual clauses approved by Turkish data protection authorities
- Partnerships with companies that maintain privacy certifications equivalent to Turkish standards
- Binding corporate rules for multinational service providers
Countries and Regions
Our primary data processing occurs within Turkey, but some services may involve transfers to the European Union, United States, or other regions with established data protection frameworks.
Third-Party Services and Integrations
Our educational platform integrates with carefully selected third-party services to enhance your learning experience. Each integration is evaluated for privacy compliance and data protection standards.
Educational Tools
We may integrate with specialized software for coding practice, design work, or collaborative projects. These tools receive only the information necessary to provide their specific educational function.
Communication Platforms
Video conferencing and messaging tools used for live sessions and student-instructor communication are chosen based on their security features and compliance with data protection regulations.
Third-Party Privacy Policies
While we carefully vet our partners, each third-party service has its own privacy policy. We encourage you to review these policies for services you choose to use through our platform.
Children's Privacy Protection
HyperIQFlow courses are designed for adult learners and professionals. We do not knowingly collect personal information from individuals under 16 years of age without appropriate parental consent.
Age Verification
During registration, we ask users to confirm they meet the minimum age requirement for our services. If we discover that someone under 16 has provided information without proper consent, we will delete their data and terminate access to our platform.
Parental Rights
Parents who believe their child has provided information to us can contact our privacy team to request review and deletion of any collected data.
Privacy Policy Updates
We review and update this privacy policy periodically to reflect changes in our services, technology, or legal requirements. Significant changes will be communicated clearly to all users.
Notification Process
- Email notifications for major policy changes that affect how we handle your information
- Platform notifications when you log in after policy updates
- Clear highlighting of changed sections in the updated policy document
Your Options
If you disagree with changes to our privacy practices, you can choose to discontinue using our services or contact us to discuss your concerns before the changes take effect.
Privacy Questions and Requests
Our privacy team is available to address your questions, concerns, or requests regarding your personal information and how we protect your privacy.
We typically respond to privacy inquiries within 5 business days and aim to resolve requests within 30 days as required by applicable data protection laws.